• Promotion and Tenure (In coordination with Associate Director)
• Third-Year Review
• Sabbaticals
• Annual Performance Review
• Faculty Profile
• Point of contact for faculty/staff on administration policies
• New faculty hiring processes
• Faculty Awards

• Point of contact with the Marshall Business Center
• Point of contact with Marketing & Communications
• Development and funding opportunities
• Point of contact for facilities & technology
• Workflow procedures
• Liaison between staff & school leadership
• Coordinating staff hiring and onboarding
• Listserv management

• Lead on new SGS program proposals
• Overall SGS enrollment management
• Academic Program Review (APR)
• UA Online, UA Global, Academic Affairs

• Undergraduate course scheduling
• Undergraduate courses catalog updates
• Undergrad course/program add requests, modifications, deactivations, new course proposals
• Monitor enrollment data, SCH and majors
• SBS Temporary Teaching budget reports
• Support Director of Undergraduate Studies Committee (USC)
• Program assessment, data collection
• Scholarship Universe
• Study Abroad program logistics

• Graduate course scheduling
• Graduate course catalog updates
• Grad course/program add requests, modifications, deactivations, new course proposals
• GradPath
• Graduate applications and admissions
• Student Orientations
• Registration, plans of study, petitions, Written/Oral comprehensive exams, Ph.D. defense
• Assistantships, student funding, assignments, offer letters
• Graduate tuition scholarships, GA/TAs
• Graduate Student Handbook

• Study Abroad program logistics
• Assist website content
• Assist with social media content
• Assist listserv management
• Data entry: Scholarships
• Manage program/school records: course syllabi, course evaluations, course descriptions, and grade change forms

• Student registration
• Data entry/management of student awards
• Watermark assessment data entry
• Graduate student orientation
• Student programming

• Graduate student recruitment activities
• Logistical support for program events, outreach, committee meetings, speaker visits, and retreats
• Market on social media

• Assist with new curriculum development
• Encourage application of university-wide teaching technologies and best practices
• Oversee course scheduling
• Assist unit in producing instructional efficiencies in SCH, degrees, and completion
• Help monitor department enrollments 

• Work with director to ensure unit-level compliance with university policies
• Work with undergrad advisors and Academic Affairs coordinators on scheduling, staffing, reviewing and adjusting courses to maximize enrollments
• Work with campus partners outside of SGS

• Manage yearly program learning outcomes assessment
• Use findings to produce positive changes

• Assist with student recruitment
• Participate in recruitment opportunities
• Stay apprised of college-level recruitment opportunities

• Support student retention and completion efforts
• Manage and triage student concerns and complaints
• Meet with and mentor students
• Provide information to students about study abroad, internships, research, etc.
• Communicate award opportunities to students
• Ensure department nominates students for awards

Please contact the Marshall Business Center, SBS-marshallbiz@arizona.edu. 

Please reach out to our Administrative Associate

Please see your Division Academic Affairs Coordinators, either Darcy or Olivia.

Please see our Director of Undergraduate Studies, Katie O'Brien.

Please see the SGS Associate Director, Hsain Ilahiane.

Please see the SGS Associate Director, Hsain Ilahiane.

Please see the SGS Director, David Pietz.

Please see our Director of Undergraduate Studies, Katie O'Brien.

Jackie Schmidt
Access Request: JUS/SGS Suite
Note: Access to the Marshall Building, please email Jackie Schmidt at jan1@arizona.edu 

Darcy Roman-Felix
Access Request: GWS Suite

Olivia Conklin
Access Request: MENAS Suite

The Administrative Team has keys to all SGS floors and suites.

Jackie Schmidt, jan1@arizona.edu 

Olivia Conklin (Backup), oconklin@arizona.edu 
Xavi Ramirez (Backup), jxr@arizona.edu 
Diane Awdeh (Arabic - Santa Rita House), dianea@arizona.edu 

Please see your Building Manager

Jackie Schmidt: JUS/SGS Suite
Darcy Roman-Felix: GWS Suite
Olivia Conklin: MENAS/CMES Suite, CLAS Suite
Xavi Ramirez: All of SGS

Jackie Schmidt, jan1@arizona.edu (Main)
Xavi Ramirez, jxr@arizona.edu (Backup)
SGS Dept. 0477
Building Name: Louise Foucar Marshall Building (#158B)

JUS Conference Room, Marshall 426
Contact Jackie Schmidt, jan1@arizona.edu to schedule

CMES Library/Conference Room, Marshall 479
Marshall 490 (Classroom)
Contact Darcy Roman-Felix, roman@arizona.edu to schedule

Marshall 479 (Classroom)
Marshall 451 (Classroom)
Marshall 461 (Classroom)
Contact Olivia Conklin, oconklin@arizona.edu to schedule

CLAS 280 Room and Conference Room
To inquire, contact Xavi Ramirez, jxr@arizona.edu to schedule

Each unit will have a mailboxes that will have your name on it.  SGS will check the mail in the mailroom (located on the Main Level) and will distribute your mail to your individual mailbox.

If you need to mail something, please contact Xavi Ramirez, jxr@arizona.edu to assist.

Please work with Xavi Ramirez, jxr@arizona.edu, the Administrative Associate

Please contact the Manager, Administrative Operations, Jackie Schmidt at jan1@arizona.edu. 

The SGS Administrative team has keys to the SGS offices and floors (4th, 3rd -HRTS, 2nd - LAS).  If you are locked out of your office between 8am-5pm, M-F, someone on the SGS Administrative team can assist you.  If after working hours or on weekend, please contact UAPD.

If you have any FML requests, you can visit the HR website: https://hr.arizona.edu/family-and-medical-leave-employee-information

For assistance or to inquire more help, contact Jackie Schmidt, jan1@arizona.edu.